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NOTICE: COVID-19 Procedures for Clients

Friday, July 10th, 2020

Updated COVID-19 Procedures for Clients. Please Read.

At Sioux Falls Psychological Services and River Counseling Services, we continue to monitor the situation surrounding COVID-19 and wanted to share an update with you about continued efforts we are taking at our offices. We highly value the health and safety of our clients, our staff, and our families.

Effective immediately, the following additional procedures have been implemented:

  • We ask that only individuals with a scheduled appointment enter our office. No guests are allowed, except for individuals who are actively involved in the therapy process (e.g., couples or family work). 

  • Minors may be accompanied by ONE parent or guardian only. 

  • No children should accompany siblings or parents to session.

  • Clients are asked to check-in only at the time of session. Please maintain social distancing (minimum of 6 feet) at the time of session. Feel free to inquire about additional waiting areas.

  • Clients are encouraged to wash their hands prior to session.

Your therapist will also be talking with you about transitioning to telemental health services. We recognize that this may not be an option for all clients, however, because of the value we place on the health and safety of all, this method of services will be used whenever possible. We also will be strongly reinforcing social distancing and the rescheduling of any in-office sessions when clients are feeling ill or experiencing a fever.

These procedures, which have already been implemented, will continue:

  • Increased daily cleaning and sanitizing procedures in high-touch and high-traffic areas.

  • Removal of toys and reading materials from our waiting areas.

  • Encouraging CDC handwashing for staff and clients.

  • Practice of social distancing.

  • Asking staff and clients to stay home when feeling ill.

  • Increasing waiting areas and encouraging its use.

  • Posting signage related to COVID-19 and handwashing.

  • Transitioning all nursing home and assisted living clients to telemental health.

  • Discussing telemental health options with clients and beginning transition to increased telemental health.

We appreciate that this is a difficult time for all, and we are grateful to continue to serve you and appreciate your cooperation with these procedures.

Sioux Falls Psychological Services and River Counseling Team